My wife has an account in Bangalore and we have been utilizing them for over 6 months now. It's got considerably simplified our weekend browsing, no uncertainties about that. 1 stop purchasing for a lot of the items and scheduled shipping and delivery, versions far better than other web pages. The massive difficulty is the standard of individuals Performing both of those in buyer treatment and shipping. They will retain testing your limitations, regardless of whether you settle for late delivery, early delivery, expired merchandise, spoiled vegetables, faulty card machine, missing goods, cancelled merchandise, swapped items, the listing goes on, and everytime You should maintain reinforcing your benchmarks and limits.
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View discussion · bigbasket @bigbasket_com 6h Replying to @SUDHEERCHUNDURl @bigbasketblog We regret the inconvenience triggered. Could you be sure to assist us with all your registered contract information, we should have this checked.
Intentionally seeking to fool shoppers. I positioned order two times back again plus the delivery guy contacted me just once to confirm my handle. He was simply a Modern society faraway from me and he explained he couldn’t locate my deal with and left for another place with out even informing me. Then i contacted consumer care they usually told he can't appear now so rescheduled my purchase to upcoming working day early morning slot and i gained confirmation information that I might receive my grocery in early morning slot. Up coming day i waited complete working day but no get in touch with no phrase from them, infact i made an effort to Call them Nevertheless they no response and then later on final evening in some way contact matured to consumer treatment and they explained they misplaced order so would substitute and get and acquire it sent following working day evening slot !
See conversation · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We've escalated this to our worried workforce, our group is focusing on this situation. We can get again to you personally with the earliest.
Bigbasket acquired Delyver in June 2015 for an undisclosed amount of money. Delyver was an internet grocery store and its specialty was utilizing area stores to deliver groceries to people[9]
See discussion · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Many thanks for sharing your information. We have been finding this checked and will get again to you personally Soon using an update. Kindly spare more info us some time.
See dialogue · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As reviewed, we see there isn't a situation. You should Test and keep us up-to-date Should you be dealing with the any issue now.
• Now monitor your orders very easily on bigbasket. Introducing 'Order Assistant' to assist with anything that you have to know about your active orders. Check buy position with 'Buy Assistant' suitable within the time it is actually put till the delivery at your doorstep!
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Their time slots are never encourage for us because you have to wait around one though working day for delivery. Then they have Categorical which they are saying 2 hour supply but what you require is just not obtainable for Specific. Various moments been given Erroneous orders, and these days they need me to wait yet one more further day for an buy they misplaced.
This is simply not enough now the things they did was eradicated certainly one of my merchandise within the checklist without informing me ! I identified as them numerous times to receive it integrated they usually were saying its not offered anymore finally they additional it i dont understand how they managed or how they were being fooling me just before that! At last these days purchase was supply in time and shipping dude achieved my address with out even calling me (dnt knw how he acquired my tackle which 2 days in the past he was not able to get). Now they delivered Improper merchandise and shipping and delivery boy was stating merchandise is identical as requested i dont understand how these guys are running this app! So irresponsible and rude fellas ! Lousy encounter!
Under-ripe bananas: Numerous make, exclusively bananas, get seven days so as to attain maturity promptly right after Significant Container delivers. So now we are getting the bananas by way of a close by shop. That is a common fruit syndrome, we’ve observed.
karthik srividhya My wife has an account in Bangalore and we are already utilizing them for more than 6 months now. It's got drastically simplified our weekend procuring, no uncertainties about that. 1 end purchasing most of the items and scheduled supply, versions significantly better than other web pages. The massive trouble is the standard of people working both in customer treatment and supply. They will keep testing your restrictions, whether you settle for late shipping and delivery, early delivery, expired products, spoiled greens, defective card machine, lacking objects, cancelled products, swapped goods, the list goes on, and everytime you have to retain reinforcing your expectations and limits.
View discussion · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are very dissatisfied to listen to this. This is definitely not the type of practical experience we might want you to get.